Wise Old Owl details
Address: 14 Navarre Row, Greenfields
Email: admin@woocraft.com.au
website: www.woocraft.com.au
ABN: 25 231 881 337
Rachel-ann is the owner, teacher and principal artisan at Wise Old Owl.
- we are on the corner. Come around the corner to the 2nd driveway on left off Laidley Way.
- Off street parking available in front of and next to the craft shed. Additional street side parking is available.
Email: admin@woocraft.com.au
website: www.woocraft.com.au
ABN: 25 231 881 337
Rachel-ann is the owner, teacher and principal artisan at Wise Old Owl.
Artistic Policies
Angel Policy:
Wise Old Owl sources a large range of products from different companies and brands. In general, the following Angel Policy applies:
Intellectual and Artistic Copyright on Workshops
Techniques and product designs taught during our paid workshops are for personal development or personal use only and are not to be replicated or re-taught without the written permission of the instructor.
Intellectual and Artistic Copyright on Gift Range and Display items
Handcrafted items on sale or display, either through the website or at our premises in Greenfields, remain the intellectual copyright of the creator and may not be reproduced, in any means, without the prior written permission of artist.
Wise Old Owl sources a large range of products from different companies and brands. In general, the following Angel Policy applies:
- Handcrafted work made for commercial purposes with materials purchased through Wise Old Owl must be personally and individually created by the selling artist. It is the users responsibility to confirm individual Angel or Copyright policies of Branded products.
- Images contained on this website are copyrighted, which means that they may not be copied without permission.
- Mass production for commercial purposes, utilising supplies purchased from Wise Old Owl, is prohibited.
Intellectual and Artistic Copyright on Workshops
Techniques and product designs taught during our paid workshops are for personal development or personal use only and are not to be replicated or re-taught without the written permission of the instructor.
Intellectual and Artistic Copyright on Gift Range and Display items
Handcrafted items on sale or display, either through the website or at our premises in Greenfields, remain the intellectual copyright of the creator and may not be reproduced, in any means, without the prior written permission of artist.
GST
As a micro business, Wise Old Owl is NOT registered for GST. Therefore, GST is not applied to any of our products and will not appear on your invoice.
Faults & Returns |
Goods found to have manufacturing defects will be replaced at no charge upon production of a valid receipt. Claims for faulty stock must be reported to Wise Old Owl within five (5) days of purchase. A copy of the relevant receipt must accompany returned items. All items returned are subject to individual inspection. Any item found not to be our product or not showing a manufacturing defect will not be refunded or replaced. The customer is responsible for the return of faulty goods to us, including any costs incurred in the return of such goods. Wise Old Owl can not accept any liability for damage or loss of goods returned to us whilst in transit. Any returns arriving COD will be refused. We do not accept returns on 'change of mind'. For good that are under warranty, the items must be returned to us within 14 days of a claim. We cannot be responsible for goods that are returned to us outside of the warranty period. Any discrepancy between goods ordered and goods received should be reported to us immediately. This will ensure prompt corrective action on our part.
If you have any questions about the return of your item, please email admin@woocraft.com.au or call Rachel-ann on 0419 309 969. Be sure to include your phone number and/or e-mail address with any correspondence.
Returns Mailing Address:
14 Navarre Row. Greenfields WA 6210
Email Address for all enquiries: admin@woocraft.com.au
If you have any questions about the return of your item, please email admin@woocraft.com.au or call Rachel-ann on 0419 309 969. Be sure to include your phone number and/or e-mail address with any correspondence.
Returns Mailing Address:
14 Navarre Row. Greenfields WA 6210
Email Address for all enquiries: admin@woocraft.com.au
Privacy Policy
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
What is Personal Information and why do we collect it? Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and mobile numbers. This Personal Information is obtained in many ways including correspondence, by telephone, by email, via our website www.woocraft.com.au and from third parties. We don’t guarantee website links or policy of authorised third parties. We collect your Personal Information for the primary purpose of providing our services to you, and for marketing. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing or utilising the 'unsubscribe' feature on our emails. When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Disclosure of Personal Information Your Personal Information may be disclosed where required or authorised by law.
Security of Personal Information Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Policy Updates This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries If you have any queries or complaints about our Privacy Policy please contact Rachel-ann on 0419 309 969 or via email admin@woocraft.com.au
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
What is Personal Information and why do we collect it? Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and mobile numbers. This Personal Information is obtained in many ways including correspondence, by telephone, by email, via our website www.woocraft.com.au and from third parties. We don’t guarantee website links or policy of authorised third parties. We collect your Personal Information for the primary purpose of providing our services to you, and for marketing. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing or utilising the 'unsubscribe' feature on our emails. When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Disclosure of Personal Information Your Personal Information may be disclosed where required or authorised by law.
Security of Personal Information Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Policy Updates This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries If you have any queries or complaints about our Privacy Policy please contact Rachel-ann on 0419 309 969 or via email admin@woocraft.com.au