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about us...

ABN: 25231881337

Sole Trader Enterprise

 Q: Who are we?

A: 'We' is really Rachel-ann with the support of my full family to create Wise Old Owl.  Mum (Frances) is a god-send providing moral support and wonderful practical advice, Diane (sister) is my sounding board and crafting inspiration, and of course Christopher (my wonderful husband) is the supporter of all my dreams!

Q: What are our contact details?

A: located in Mandurah, WA

    This is a private home not a shop.

                    27 Brackenridge Ramble

                    Meadow Springs  WA 6210

  W: www.woocraft.com.au

  E: admin@woocraft.com.au

  P: Rachel-ann 0419 309 969 (please respect working hours)

Q: What are the postage options / rates?

A: On checkout Flat Rate postage of $8.95 will be added or for orders over $30.00 (postage within Australia) it is FREE.  Postage via Regular Parcel Post through Australia Post.

Q: Do we post overseas?
A: At this stage, no sorry.  Australia ONLY

Q: Can I pick up my order?
A: Yes, you can place your order online and 'click & collect' on the next Tuesday, or message us to arrange another mutually suitable time.

Q: Do you Deliver?
A: Yes, we deliver locally (Rockingham to Dawesville) on Monday OR Friday only

Q: What payment options do you have?
A: We accept PayPal, Visa and Mastercard at checkout. 

Q: Is your site secure?
A: Yes. Our site uses the highest encryption and security available for your protection. We do not store your payment information on our site so you can check out with confidence.

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