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about us...

Q: Who are we?
A: 'We' is really Rachel-ann with the support of her full family to create the Wise Old Owl.  Mum (Frances) is a god-send providing moral support and wonderful practical advice, Diane (sister) is my sounding board,  and of course Christopher (my wonderful husband) is the supporter of all my dreams!

Q: Why Wise Old Owl?
A: Crafting has kept us all sane, okay the ladies sane whilst driving the guys mad. Crafting challenges your mind, keeps your body moving and fill those 'sometime' lonely hours.  You can craft and chat, so this is as much about sharing crafting know-how as it is about social interaction.

Q: What are our contact details?
A: Location
   Unit 1 / 6 AAHusband Road, Barragup  WA 6209
   AH: 0419 309 969

   BH:  08 9584 8914
   ABN: 25231881337

Q: What are the postage options / rates?
A: On checkout you will be offered rates from Australia Post based on postcode to postcode including Regular Parcel, Air-Mail, Express.  Please note these rates are calculated by Australia Post.

Q: Do we post overseas?
A: We can arrange postage. Please complete your order and choose "Customer Pickup" on checkout.  I will contact you with the postage rate for your overseas destination and provide you with bank details for payment prior to dispatching the item/s.

Q: Can I pick up my order from the shop?
A: Yes, you can place your order online and pick up when the shop is open - Please ensure you choose "Customer Pickup" as the postage option.

Q: What payment options do you have?
A: For online orders we accept PayPal, Visa and Mastercard. In person, shoppers can pay by cash, Visa, Mastercard, or PayPal.

Q: Is your site secure?
A: Yes. Our site uses the highest encryption and security available for your protection. We do not store your payment information on our site so you can check out in confidence using either PayPal.

Q: Do you offer customer loyalty rewards?
A: We will, its coming soon so sign up to the newsletter to be the first to hear about it!